Four Challenges for New Leaders

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“Don’t be a super claims rep.” Back when I was on the leadership development team at Farmers Insurance, we gave this advice to new supervisors. As I’ve moved on in my career, I’m amazed at how this rings true in other professions. I now tell my associates, “Don’t be a super salesperson.” Or “Don’t be a super account manager.” However you fill in the blanks, the point’s the same. When you step into a leadership position, your job changes. And … Read More

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